We Couldnt Verify Your Identity Right Now but You Can Try Again in About 24 Hours
Verify it'south you
To help protect your business relationship, you may need to prove information technology's you when yous sign in or try to complete sensitive actions like:
- View activity saved in your Google Account.
- Change your password.
- View saved passwords.
- Turn on 2-Step Verification.
- Download your data.
For YouTube channel owners, you may be asked to verify it'due south you lot when you perform certain actions inside YouTube Studio.
Use your telephone or security key
To prove it'due south y'all, have a phone or security key bachelor that'south been registered to your account for at least 7 days. You tin can utilise:
- The phone with the recovery telephone number for your account.
- A phone that's signed in to your Google Account. Learn how to sign in on your phone.
- A security key that'southward been added to your Google Business relationship. This option is only bachelor if you've turned on 2-Step Verification.
Tip: If you have a Google Account through piece of work, you may be asked to verify it'southward you with your corporate device.
If you lot're asked to verify it's yous, follow the steps below. Have your phone nearby, and if possible, make certain it's connected to the internet.
- On the "Verify it'south you" screen, consummate the job or select More than ways to verify. You'll have some or all of these options:
- Get a prompt sent to your telephone.
- Go a verification lawmaking by text.
- Go a security code on your Android device.
- Use your screen lock or fingerprint on your Android device.
- Use a security key that's been added to your Google Account.
- Follow the on-screen instructions and use your phone when prompted.
Why you might get this step
This extra step helps protect your account. If someone finds out your username and password, this pace helps stop them from taking sure sensitive actions in your account.
Learn how to make your account more than secure.
Fix problems
Can't complete a sensitive action
If you're signed in to your Google Account but can't verify it'due south you to consummate an action, go to the relevant department below.
Y'all can't use your phone
Your Android device is offline
If your Android phone isn't connected to the internet, you can still employ it to verify it'due south yous.
- On the Google sign-in page, enter your username and password.
- If y'all get the "Verify it'south you" screen, tap More ways to verify
Get a security code on your Android phone.
- Follow the on-screen instructions.
Your phone isn't available
If you can't apply your phone or attempt again from another device you use often, follow these steps.
You don't get a telephone prompt
If you don't get a prompt within a few minutes:
- Make certain your phone is connected to the internet. To get prompts, you demand Wi-Fi or mobile information turned on.
- Ostend that you're signed in to your account on your phone.
- Go to the sign-in screen and tap Resend.
If you all the same don't go a prompt, tap Effort another fashion and select a different option.
Yous don't get a text
If yous don't get a text within a few minutes:
- Make sure the phone number you accept is right.
- Make sure yous take a strong network indicate or that the phone is continued to Wi-Fi.
- Go to the sign-in screen and select Resend.
- If you notwithstanding don't become a text, select More ways to verify
Become a security code on your Android phone.
- Follow the on-screen instructions.
Larn more about how to get a security lawmaking on your Android device.
You don't become the pick to verify it's you
To protect your account, you may be blocked from some sensitive actions when at least one of the following items hasn't been associated with your Google Account for at least 7 days:
- Phone
- Phone number
- Security key
Can't sign in to your Google Business relationship
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Source: https://support.google.com/accounts/answer/7162782?hl=en&co=GENIE.Platform%3DAndroid
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